Thursday 4 February 2016

Facebook On Over 75% Of Smartphones In The US

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Facebook’s app is installed on over 75% of smartphones in the US, according to the latest stats from media measurement firm comScore, which has released its December 2015 US smartphone figures.

December smartphone figures

Facebook continues to have the single most widely distributed app. Messenger has risen to number two. Google has six of the top 15, including apps 3 through 7. YouTube is the most widely distributed Google app according to comScore.

It’s important to point out however that these rankings don’t reflect actual usage and engagement.

For comparison, the following chart reflects app penetration or distribution in January 2015. Messenger moved up from fifth place and Twitter has declined to 15 from 11th position. And, of course, Pinterest is no longer in the top 15, but that happened months ago.

January 2015 apps

December smartphone figures

In terms of OS market share, the iPhone lost just under a point to Android since September. Microsoft’s Windows Phone share was flat. The question now is whether Microsoft will maintain that roughly 3 percent share or whether it will further decline.

Regardless, in prior signals and statements Microsoft has indicated its shift from emphasis from competing for hardware buyers toward developing apps for Android and iOS. This is evident in, among other moves, the company’s acquisition of iPhone and Android keyboard SwiftKey and the company’s update of Bing app for iOS and Android earlier today.

Smartphones are also now owned by 79.3 percent of those in the US, according to the company’s survey data. Expect the numbers to cross 80 percent by March or April.

4 Search Advertising Trends To Watch

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At this time of year, it’s worthwhile to consider what’s likely to occur in search advertising in 2016, so you can adjust your strategy if you’re behind the curve.

I took some time to look at the trends we’re seeing at Bing Ads, where I work. Based on unprecedented access to search data, observing advertiser adoption patterns and gauging client interest, here are some predictions for 2016 and beyond.

Audience Buying Is On Everyone’s Mind

As the technology behind marketing gets stronger, advertisers are able to use real-time data to drive important decisions that have a serious impact on the ad platforms they choose to use.

While there is still a lot of opportunity in front of this industry, targeting an audience across channels is suddenly a possibility, which makes advertising more personally relevant and therefore more effective.

A great example of this is Bing Remarketing campaigns, which allow you define an audience based on certain behaviors on your site and develop customized campaigns to reach that audience on the Bing Network.

The hardest-working muscle in the audience targeting picture is data collection. First-party data is information that businesses can collect on their customers, such as an email address from an offer sign-up, or knowing what shoe model a customer is interested in based on a site visit.

Second-party data is the data a company like Bing or Google can bring to the table: audience search trends, ad clicks, paths to purchase, searcher intent and prediction modeling. We’re so good at prediction modeling that we can see what style of jacket is going to be the big seller this season, months before it makes the news.

Finally, there’s third-party data, which tends to complement other data sources to expand what we know or increase our total view on an audience: Who already owns a Toyota, where do they live, and are there any children in the home?

As the industry continues to invest in audience targeting capabilities, the convergence of these data streams will make it possible for advertisers to effectively deliver their message to a very precise audience that until now was much harder to identify.

[Read the full article on Search Engine Land.]

Why Buy Twitter Followers? 10 Things You Need To Know About Followers Campaigns On Twitter

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Do you want to accelerate the growth of your Twitter follower count?

Do you want to increase your organic reach on Twitter but find that the “best practices” and “top tips” that promise to deliver thousands of new followers really aren’t working?

Okay, I have a solution for you.

You should consider buying Twitter followers.

Yes, really.

Here are 10 things you need to know so you can create ridiculously effective Twitter Followers campaigns.

1. Go Legit: Why Fake Followers Suck

Let’s be clear from the start. I’m not suggesting that you buy 5,000 followers for your Twitter account for $5 from some shady website like this one:

buy-twitter-followers

No. Buy a cup of coffee instead.

What value do you get from having 250,000 followers if you’re getting anywhere from zero to three retweets from them? None.

Fake followers won’t make you influential. Fake followers won’t retweet you, reply to you, click on your links or engage with you in any meaningful way.

Furthermore, it looks weird to have so many followers with very little engagement.

You want to buy real followers. Legitimate followers. Actual people who are interested in what you have to say, enough so that they want to follow and engage with you.

Fake followers are a terrible investment. Having real Twitter followers provides significantly more long-term benefits than any “cheap” deals you’ll find.

2. What Is A Followers Campaign?

Rather than buying fake followers, buy real followers. You can do so using a Twitter Followers campaign.

Twitter provides Followers campaigns as a way for you to grow your audience size in a smarter, more targeted way.

These ads appear in timelines, the Who to Follow area and Twitter search results. Twitter will add a line that the tweet is promoted by your Twitter account, whether it’s personal, brand or business.

3. Followers Campaign Setup Is Super-Easy

A Twitter Followers campaign will help you reach those real people you want to follow your account. Here’s how to set one up:

  • Sign into the Twitter account you want to run a campaign for.
  • Visit Twitter Ads.
  • Click Create New Campaign > Followers.
  • Name your campaign.
  • Tell Twitter when you want the campaign to run (immediately and continuously, or with start and end dates).
  • Select your audience.
  • Set your budget.
  • Compose or select a tweet you want to promote.

And away you go!

4. Who You Can Target

After you’ve created your campaign in Twitter Ads, you can target people by:

  • Location
  • Interests
  • Language
  • Twitter ID

follower-targeting-on-twitter-ads

Further targeting options allow you to target influencers or people who have visited your website in the past, or you can use custom lists (e.g., a list of email addresses you’ve collected).

To be clear, when you use “Follower Targeting,” you aren’t buying anyone’s followers with a Twitter Followers campaign. You are targeting ads at certain people who are similar to a user or users you specify.

For example, let’s say you specify @mattmcgee as an account as part of your follower targeting. By doing this, you aren’t targeting Matt McGee’s followers, and you aren’t getting a list of those people.

What Twitter does is take it as a seed and then cast a much wider net to find people who are similar to those who are among Matt’s followers. Based on our internal data, that net is about 10X bigger — meaning only one in 10 people who follow us back as a result of our Follower campaign actually follow Matt; the other nine are all similar to his Twitter followers.

5. New Followers Are Surprisingly Cheap

A Followers campaign is auction-based. You tell Twitter how much you’re willing to pay per new follower. (Note: Even though you’ll set a maximum bid, it usually costs substantially less.)

You can grab a bigger impression share if you’re willing to pay more. Lowering your bid means you’ll reach fewer people in your target audience.

Let’s look at an example:

example-twitter-follower-campaign

This Twitter Followers campaign brought me 223 new followers.

The cost: $23.07. That’s just $0.10 per follower.

My maximum bid was set at $0.50 per new follower. So why wasn’t I charged $111.50? Because my ad produced a one-percent follow rate; the expected follow rate is 0.1 percent.

Your cost per follower is inversely proportional to the follow rate. Get your engagement rate up, and your costs will go way down.

6. You’ll Earn Free Ad Impressions, Engagements, Website Traffic

If someone clicks on a link that leads to your website, views your profile page, retweets you or engages with your promoted tweet in any other way, you don’t pay.

Again, Twitter Followers campaigns charge on a pay-per-follow basis, so you only pay when someone follows you. (Note: No, you don’t get a refund if one of your new Twitter followers subsequently unfollows you, unfortunately.)

Because the typical follow rate is 0.1 percent, that means 99.9 percent of the time your ads show, you pay nothing.

twitter-follower-campaign-ad

My $23.07 investment bought me more than 223 new followers. It also resulted in 38,306 ad impressions, 144 clicks (like profile views and so on), four retweets and one reply.

A Followers campaign drives so many forms of free engagement, it dramatically increases your return on investment.

7. Do: Ignore Some Of Twitter’s “Best Practices”

Twitter offers five “best practices” for Followers campaigns:

  • Do: Include “follow us” in your Tweet.
  • Do: Let the user know why they should follow you.
  • Do: Craft a clear bio and use a professional background image on your profile, as users will usually click on the profile page before deciding to follow an account.
  • Don’t: Add extra links that distract from the Follow button. We will not expand any additional links or pictures.
  • Don’t: Add excessive hashtags that may distract from following.

No. This is crazy. Don’t follow this advice. Because Twitter is wrong.

Don’t ask people to follow you. Don’t tell a user why they should follow you. Ever.

Nobody will follow you on Twitter because you ask them to or because you tell them you’re so smart or that your brand offers the most spectacular deals.

So what should you do?

8. Share Your Most Awesome Content

People want to discover engaging content. So make sure your Followers campaign tweet gives people an outstanding piece of content.

Your tweet should have proven value (one that has generated tons of views or engagements). Maybe it includes an amazing visual, such as an infographic, or maybe it’s the best-performing tweet you’ve ever tweeted.

Show, don’t tell. People will follow you because you provide value, are useful, or are just cool, funny, entertaining or interesting.

For example, in my Followers campaign, I shared this funny article and specifically targeted SEOs because I thought they would enjoy it.

example-follower-ad

In fact, this story turned out to be the single most Facebook-shared story on Search Engine Land last year.

Be awesome. It’s that simple.

The more awesome you are, the more people will follow you, and the more people who will engage with and share your content.

9. Advanced Targeting: Custom Lists

So what if you really want to just target all the people who follow a certain Twitter account? Or maybe target the people who follow the Twitter account of, say, your competitor?

You can download a list of those followers and then add Twitter’s custom audiences to your Followers campaign.

How do you get such a list? One place you can check out is BirdSong Analytics. It’s not free — for example, it costs $72.97 if you want to target @MarketingLand’s followers with your Followers campaign.

After you have your list, take it to Twitter Ads and upload it. Now you can actually target the followers of whatever account you want. Wow!

This is kind of like social media judo, where you’re using someone’s own list against them.

Note: Once you have this list in your Audience Manager, you can use it to target future promoted tweets, as well, not just for use on Followers campaigns. You can target specific people rather than similar audiences. Generally, better ad targeting should raise your engagement rates and further lower cost per follower.

10. Advanced: Terminate The Bots

One of the challenges of buying followers is you’re going to get some bot followers. Twitter is like a dumping ground for spam bots. Some bots will just follow people based on the “who to follow” lists.

You’re paying for this stuff. You don’t want to pay for fake followers. That defeats the whole purpose!

Here’s a crazy hack to eliminate followback spam:

  • Use remarketing as targeting: By doing this, your ads are only going to show up to people who have visited your site. It’s unlikely that those bots have both visited your site and are scraping Twitter.
  • Just do list-based targeting: Only target accounts that correspond to emails, Twitter IDs and phone numbers of your customers/prospects, or people (influencers) you’re interested in gaining as followers.

Conclusion

Just say no to fake Twitter followers. Follower count is just a vanity metric. Concentrate on attracting quality followers.

Real followers have real benefits. Amassing real followers is what will increase your reach, engagement and influence on Twitter.

Once Twitter recognizes you as an influencer, you’ll reap even greater benefits, such as having your tweets curated by the platform (in search results, email digests and so on).

The value of Followers campaigns isn’t limited to the number of followers you gain. Because you’re only paying for followers, you will drive a ton of free ad impressions, clicks and retweets.

The Publisher Turf Wars: Facebook Instant Articles, Ad Blocking And The Future

How Trust Can Help Convert Online Shoppers To Buyers

Online reviews

When you and your competitors are selling the same or similar products, how can you help your e-commerce brand stand out from the crowd and convert potential customers into buyers?

It all comes back to trust. Earn trust from your customers, and they will want to buy from you.

Ease Fears Of The Unknown

A Google/Ipsos Media CT study showed that 78 percent of buyers used the internet for holiday shopping research in 2014, yet only 40 percent of holiday shopping occurred online.

If you’re a smaller e-commerce brand, new customers may not trust that products will arrive promptly or that your site is secure when they enter credit card information. Use your website and social media to showcase shipping guarantees or to explain to customers the security processes you have in place.

Everyone shies away from the unknown. Help customers get to know and trust your brand before they buy, and purchasing decisions will come easily.

Educate Your Potential Customers

The 78 percent of shoppers who used the internet for gift research in the Google/Ipsos Media CT study far outweighed those who asked for reviews from friends and family (only 29 percent of shoppers). Shoppers are already online researching products — how else can you help them?

This is where your brand’s inbound content (think blog posts, ebooks, infographics and reports) can help educate shoppers.

Did your analytics guru pull statistics about the top-selling products of the 2015 holiday season? Turn those stats into an educational infographic to help indecisive shoppers with their purchasing decisions.

What were your best sellers around Father’s Day last year? Pull together a blog post on your recommendations on the best gifts for dad.

This education and transparency will build trust between the consumer and your brand without overly marketing your products.

Utilize Third-Party Commentary

Nearly all (88 percent) of consumers trust online reviews as much as personal recommendations from friends and family.

Don’t bury your customer reviews at the bottom of your website. Put testimonials on the home page, next to products and near the shopping cart.

Remind buyers why they are buying from you with proof points that come from outside of your marketing department.

Reviews aren’t the only form of third-party endorsement that your brand can use to build trust. Have you received a great piece of media coverage recently? Let your customers know about it by featuring the news on your site.

If your customers are on Twitter praising your products or services, engagement is key. Retweeting a positive post will not only help build a relationship with that customer but will also show potential consumers what making a purchase with your brand is like.

Earning trust isn’t easy when you’re a small online company — but it also isn’t impossible. Give your brand a personality, educate your customers and show your worth through third-party testimonials.

Trust will come when shoppers realize you’re more than a screen and that you are there to help them. If you want to bring customers back and become their go-to resource, you must continue to engage with them and build their trust.

Visualizing Your Marketing And Sales Process

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When you think of the machine that is your online business, what do you picture? Do you see something organic? Something mechanical?

I think it’s helpful to pick a vision. The marketing and sales functions are too complex. The tools and channels are changing faster today than at any time in history. Thanks, internet.

Vizualize your marketing machine to make good decisions about where to invest.

Vizualize your marketing machine to make good decisions about where to invest.

Visualizing the process helps us focus on the pieces one at a time, instead of being overwhelmed by the mass of moving parts that feed our pipes, funnels and drips. When we work with clients, we tend to talk about knobs.

Here’s what I mean.

Our Marketing Machine Looks Like A Scientific Instrument

The most powerful metric for an online marketing ecosystem is acquisition cost.

The lower your acquisition cost, the higher your profit.

The lower your acquisition cost, the cheaper all of your advertising becomes.

The lower your acquisition cost, the more places you can afford to advertise.

But acquisition cost isn’t a dial you set. It’s the product of several dials.

The Acquisition Cost Spectrophotometer

We control acquisition costs using a device called the “Acquisition Cost Spectrophotometer” (ACS). This powerful device has two dials.

1. Traffic cost

2. Conversions — Typically leads or online transactions

We plug the ACS into any incoming channel — search engines, email, referrals, social media and so on. Then we begin to play with the knobs.

If we increase the traffic costs, but the conversions stay the same, we increase our acquisition cost, and the little red warning light turns on. If we dial down the traffic costs and keep the conversions the same, acquisition costs go down, and the red warning light goes off.

If we can increase conversions without increasing traffic costs, we get all the benefits of a lower acquisition cost. And for the paid search channel, we can actually lower the traffic costs by raising the conversion rate because Google rewards ads with effective landing pages by placing them higher on the search results pages.

Mathematically, the acquisition cost is calculated as:

Total Traffic Cost/Conversions

OR

Total Traffic Cost * Conversion Rate

If we put our metaphor down for a moment, we know that each of these “knobs” actually involves an entire process. Our “Traffic Cost” knob is controlled by an advertising and media team focused on getting the highest quality clicks for the fewest dollars.

Our “Conversions” knob is a metaphor for a team of data scientists, developers, designers and test techs focused on delivering the right experience to entice action.

All the marketer needs to do is determine if they should be investing in traffic or conversions, then fund the teams accordingly.

Vectron Conversion Analyzer

We visualize knobs on the Vectron Conversion Analyzer when optimizing a site.

We visualize knobs on the Vectron Conversion Analyzer when optimizing a site.

When focused on optimizing a website for a given traffic channel, there are a number of knobs we control. I visualize a “Vectron Conversion Analyzer” as a metaphor for our process.

This amazing device allows us to control a number of “ingredients” that can lead to more conversions for any given traffic source. If you read this column, you’ll be familiar with most of the knobs on this little gem.

Value Proposition

The headlines, text and images that spell out the value being offered by your company and products. Answers the question, “What’s in it for me?”

Layout and User Experience

The way the design draws a visitor’s eye to the important parts of each page and the cues that move them step-by-step along their exploratory journey.

Should important information be moved above the fold? Is there a visual hierarchy that tells the visitor what is important?

Credibility And Authority

A site design’s first job is to make the site seem credible. It should communicate that the company and products represent an authority in the solution space that it occupies.

Trust And Security

The visual cues that tell a visitor that the site will treat any information exchanged with care and veracity.

Social Proof

What do others like me think about this company, site and products?

Splitting The Signal

The Vectron machine splits the traffic up, allowing us to test different settings at one time. This is how we determine two very important things:

1. What is lacking from the site that visitors expect.

2. By how much each change increases the site’s performance.

conversion analyzer split testing

Visualizations That Help You Prioritize

We rarely have the budgets to invest in every part of our marketing machine. Having a metaphor by which you can visualize the pieces working together offers a powerful way to decide how to invest over time.

Using the visualization at the top of this page, you may not have any luck seeding your brand clouds with advertising until you’ve built brand awareness. When it rains, you should invest in the downspouts that drive leads into the soil of marketing.

If your sales close ratios aren’t flowering, you may need to look at the quality delivered by ads and conversion together. Once you have a low acquisition cost, you can again invest in more expensive advertising channels to seed your brand’s rain clouds and bring the rain.

What metaphor do you use for your marketing machine? Draw it for us and share a link on Facebook, Twitter or our LinkedIn Group.

MarTech Today: Google’s Search Head Leaves, Live 360-Degree Video & The EU-US Privacy Shield

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Here’s our daily recap of what happened in marketing technology, as reported on Marketing Land and other places across the web.

From Marketing Land:

From Around The Web:

 

Wednesday 3 February 2016

Super Bowl Social Buzz: #AvosInSpace Earning Most Mentions So Far On Twitter

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Twitter users love avocados. Or, at least they love the Super Bowl commercial and teaser video that Avocados From Mexico has already released. The hashtag that accompanies the ad campaign, #AvosInSpace, is far outpacing all of its competitors when it comes to buzz on Twitter.

According to the social media monitoring company Brandwatch, #AvosInSpace has been mentioned more than 33,000 times since the commercial’s debut. That’s about 50 percent more mentions than the second-place hashtag, #Pokemon20, with more than 22,000 mentions.

Earlier this week, we sent Brandwatch a list of 22 hashtags that Super Bowl advertisers have pre-announced, all taken from our ongoing Super Bowl 50 commercial/advertiser tracker. Brandwatch ran the hashtags through its monitoring software to chart how often each one has been mentioned on Twitter.

(click for larger version)

(click for larger version)

After #AvosInSpace and #Pokemon20, only one other hashtag — #RocketMortgage from Quicken Loans — has earned more than 10,000 mentions. The fourth and fifth most-tweeted hashtags so far are #DefyLabels (Mini) and #OLEDisHere (LG).

Not only is #AvosInSpace getting the most buzz, but it’s also positive buzz. Brandwatch tracked the mentions for positive or negative sentiments, and the avocado hashtag is practically all positive so far. Other Super Bowl advertiser hashtags scoring almost exclusively positive are #AddPizzazz (Kia), #EveryDropCounts (Colgate) and #GameDayStains (Persil ProClean).

(click for larger version)

(click for larger version)

On the flip side, #BudLightParty is drawing the most negative sentiment among the 22 hashtags we sent to Brandwatch, and Mountain Dew’s #PuppyMonkeyBaby isn’t far behind.

The Brandwatch data is backed up by Salesforce’s Big Game Tracker, a public-facing tool that shows social activity data surrounding the Super Bowl and its advertisers. According to that tool, Avocados From Mexico is the most mentioned advertiser so far and the #AvosInSpace hashtag is one of the largest showing in the word cloud of most mentioned ad-related hashtags.

Pokémon Leading All Super Bowl Ad Videos With 11.4 Million Online Views

Pokémon has earned the most online video views (and social mentions, too) of all the brands that have pre-released teasers or actual Super Bowl ads for this Sunday’s game. But Heinz, with its popular “Wiener Stampede” commercial, is trending hot this week.

The TV ad analytics company iSpot.tv is tracking the online performance of the dozens of Super Bowl commercials that brands have already released or teased online.

Through February 2nd, the most popular overall online video is Pokémon’s extended version of its 20th anniversary commercial. iSpot.tv says that video has been seen more than 11.4 million times, and also earned more than 305,000 social mentions — tops in both categories among Super Bowl advertisers.

The Pokémon teaser is a longer version — 1:11 to be exact — of the 30-second commercial that the company plans to air on Sunday. That video was released online more than a week ago, giving it a head start over the more recently released Super Bowl videos.

The hot video this week, iSpot.tv says, comes from Heinz. Just in the past three days, its “Wiener Stampede” extended video has earned more than two million views and 85,000+ social mentions. That accounts for more than 25 percent “digital share of voice” among all pre-released videos over the past three days.

Overall, iSpot.tv says these pre-released Super Bowl ads and teasers have been viewed online almost 150 million times, with Facebook and YouTube splitting views almost evenly. See our story, Facebook Surpasses YouTube, Barely, In Super Bowl Commercial Video Views [Report] , for more on that.

Facebook Surpasses YouTube, Barely, In Super Bowl Commercial Video Views [Report]

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Let the YouTube vs. Facebook video view debate continue.

According to the TV ad analytics company iSpot.tv, more Super Bowl ads and teaser videos are being watched on Facebook than YouTube so far this year.

In data sent to Marketing Land counting video views through Tuesday (February 2nd), the company says there have been 75 million Super Bowl ad video views on Facebook, compared to 74.9 million on YouTube. Last year at this time, iSpot.tv says YouTube had a big lead in video views — 87.6 million to 45.5 million.

Chart created with AMCharts.com.

Chart created with AMCharts.com.

There’s been a battle going on over video views between Facebook and YouTube, and it includes last year’s Super Bowl. Shortly after the game, Visible Measures shared data showing that Facebook earned 25 percent of all Super Bowl commercial views online. YouTube took exception to the suggestion that its dominance of online video viewing was in jeopardy. Two days later, YouTube said it was still the king of Super Bowl commercial viewing online and that time spent watching Super Bowl ads had already surpassed all of the previous calendar year.

One of the challenges in making an apples-to-oranges comparison is how video views are counted. Facebook very generously counts a view when a user watches at least three seconds of video. On YouTube, a view is “around” 30 seconds, the company says.

But for the record, iSpot.tv says it uses the 3-second standard for counting both Facebook and YouTube views.

Google’s Play Store Rejects Ad Blocker App For Samsung Browser

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The Google Play app store has removed a newly popular ad blocking app for the Samsung mobile browser.

Adblock Fast, a mobile app in Google Play, works with the new Content Blocker Extension API that Samsung recently introduced in its mobile browser, which is installed as the default browser on its Android phones. The API supports third-party plugins that will block ads on the mobile web, and the free Adblock Fast was the first out the gate.

Adblock Fast is made by Rockship Apps, whose founder and CEO Brian Kennish told TechCrunch that Google cited a violation of a section of the Android Developer Distribution Agreement, which says in part:

“You agree that you will not engage in any activity with the Store, including the development or distribution of Products, that interferes with, disrupts, damages, or accesses in an unauthorized manner the devices, servers, networks, or other properties or services of any third party including, but not limited to, Android users, Google or any mobile network operator.”

The implication is that Adblock Fast somehow interferes with the Samsung browser. Kennish, however, has indicated that he has worked in cooperation with Samsung.

He told VentureBeat:

“The only app Adblock Fast interacted with in any way was the Samsung Internet browser and only using Samsung’s API [that we helped them define]. I wonder how many Google engineers would call using an API, ‘interfering’.”

A source close to the matter confirmed to Marketing Land that the app has been removed from the Play store, but added that it is a “unique” situation because it requires two apps — including the browser — to block.

Apparently, browsers that block ads by themselves are fine with Google. This includes ones with built-in blocking, like the Adblock Plus browser, or those that use extensions, like Firefox, Javelin, and Dolphin browsers. What’s not fine: extensions distributed as APKs in the Play store.

An APK is an Android application package used for distributing and installing mobile apps.

Other ad blockers that work with the Samsung browser, like Crystal and Adblock Plus, are still available on the store. But Crystal’s developer says a update has been declined by Google, which cited the same section in the developer’s agreement.

Google provided the same blanket statement to us as it has to other publications:

“While we don’t comment on specific apps, we can confirm that our policies are designed to provide a great experience for users and developers.”

Squarespace Super Bowl 50 Campaign Stars Comedians Key & Peele Bringing The #RealTalk

SquareSpace Super Bowl

SquareSpace Super Bowl

Squarespace is bringing Keegan-Michael Key and Jordan Peele of Comedy Central’s “Key and Peele” to Super Bowl 50 for its #RealTalk campaign.

The website development platform has released seven ads so far, but is holding its official Super Bowl spot for game day.

The campaign features Key and Peele portraying two aspiring sports commentators, and will include the comedians providing live commentary during the game that will be streamed on Squarespace’s website.

A three-time Super Bowl advertiser, Squarespace will air its official 30-second spot during the first half of the game, along with 30-second teaser ads that will run during the pre-game broadcast, and brand spots scheduled for after the game.

“Squarespace is the perfect platform for people to express their creativity,” said Keegan-Michael Key in a statement announcing the brand’s Super Bowl campaign, “Now that we’ve sold out, we’re just glad we did it with a brand like Squarespace.”

Here’s a playlist of the ads Squarespace has released so far:

Created by the agency Anomaly, Squarespace’s #RealTalk spots were directed by Jonathan Krisel – a writer and director who has worked on a number of comedy shows, including “Portlandia” and “Saturday Night Live.”

Marketing Day: Instagram’s 60-Second Ads, Google’s Search Chief Leaves & Budweiser’s Super Bowl Ad

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Here’s our recap of what happened in online marketing today, as reported on Marketing Land and other places across the web.

From Marketing Land:

Recent Headlines From Search Engine Land, Our Sister Site Dedicated To Search News & Information:

Online Marketing News From Around The Web:

Affiliate Marketing

Analytics

Blogs & Blogging

Business Issues

Content Marketing

Conversion Optimization

Copywriting, Design & Usability

Display & Contextual Advertising

Domaining

E-Commerce

Email Marketing

General Internet Marketing

Internet Marketing Industry

MarTech

Mobile/Local Marketing

Social Media

Video

Your Business Is Social, But Is It Secure?

Social media is a tremendous resource to help grow and engage your customers, but to do so in a controlled manner, you’ll need to mitigate risk and regulatory challenges.

Forrester Research, Inc. evaluated 10 companies across 22 criteria, including the ability to provide security and account protection, risk monitoring and reporting, workflow management, and control monitoring and enforcement for social media.

The findings were the result of extensive research through executive briefings, product demos, customer surveys, and interviews designed to help organizations manage social risk through the use of social risk and compliance solutions.

Visit Digital Marketing Depot to download this MarTech white paper.

Sponsored by Nexgate, a part of Proofpoint Inc.

Instagram Now Offers 60 Second Video Ads

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Move over, 15 second Instagram videos. There’s a new guy in town: 60 second Instagram video ads, giving marketers an opportunity to tell a story and not be confined to such a short period of time to do so.

The goal, of course, is to give marketers choice in their marketing message. Typically, 15 seconds is pretty difficult for any marketing communication to be conveyed. Allowing a 60 second video would give the creative types more insight into making their message heard, and hopefully in making it easier to communicate any calls to action or information for the consumer.

The company launched its first 60 second advertiser with Warner Brothers, featuring a trailer of its upcoming movie, How to Be Single. T-Mobile was another launch partner who showed an extended Super Bowl spot featuring artist Drake.

If you ❤️ our #BigGame commercial featuring Drake, you’re gonna want to see the extended cut. #YouGotCarriered

Posted by T-Mobile on Wednesday, February 3, 2016

The announcement comes right on the heels of Twitter’s longer pre-roll ad announcement, where the company extended their videos from six seconds to thirty.

What’s Next, As Google’s Head Of Search Leaves & Its Machine Learning Chief Takes Over?

Amit Singhal

Amit Singhal, Google’s departing head of search

After 15 years, the head of Google Search — Amit Singhal — has announced he’s leaving Google. In his place, John Giannandrea, who has headed Google’s artificial intelligence and machine learning efforts, is taking over. Good, bad or no change for Google? The end of humans shaping search results?

Singhal: Keeper Of The Search Algorithm

Singhal has been a driving force with Google search ever since he joined the company in 2000. Back then, with the company much smaller, he was a roll-up-your-sleeves executive who rewrote the algorithm originally created by Google cofounders Larry Page and Sergey Brin that decided what Google would return in response to searches.

Since that time, Singhal has remained at the helm, guiding Google search through transitions such as the huge increase in documents that Google gathers and processes, the growth of vertical search, experiments (not always successful) with integrating social signals, providing direct answers and perhaps most important, making Google successful in an always-on mobile search world.

Indeed, it’s remarkable that for over a year, Singhal has done all his searches on mobile devices, as I covered in a long interview with him last month. With most of Google’s searches happening on mobile these days, that’s a real commitment to ensure the search team was looking forward, from the very top.

Singhal also oversaw Google’s second major rewrite of its search algorithm, the effort known as Hummingbird, which happened just over two years ago. Unlike his first rewrite, Hummingbird wasn’t the product of Singhal’s direct effort. Rather, he was more the orchestra leader overseeing all involved.

Hummingbird: Rewriting The Google Search Engine

Hummingbird was important because it was designed to ensure that Google had a search infrastructure that could take in new signals and respond to changes better than in the past. It’s often misunderstood as Google just getting some type of semantic smarts, a better ability to understand natural language queries. It was far more than that.

Before Hummingbird, the engine within Google’s search engine was like that of a car from the 1950s. It ran on leaded gas. It didn’t have fuel injection. The ability to upgrade it with new technology was limited.

Hummingbird was Google’s effort to design an engine that was ready for anything. In car-speak, it could run on unleaded gas, liquid natural gas, hydrogen or electricity — or use those in combination. And if someone developed clean-burning fusion power, the engine could adopt that, as well.

In search engine terms, this meant that Hummingbird could keep using the main “signals” that help Google understand how to rank web pages. Analyzing how people link to pages has remained, to many outsiders, as the most important of the many signals Google uses. But Google did improve its ability to understand the language used on pages, to gather and display direct answers and facts to some questions rather than pointing to web pages.

And Hummingbird clearly has been working to integrate the next big chapter in Google search: machine learning.

Enter RankBrain & Machine Learning

Last year, it emerged that Google had developed a system called RankBrain that used machine learning to improve its search results. Indeed, Google even said RankBrain was the third-most important signal involved with ranking pages. That was a revolutionary change. In my time covering search and Google — nearly 20 years now — nothing I know of has become that important as a publicized new signal so fast, other than the change to depending more on links that made Google its original success.

With machine learning in search (see our machine learning primer for more background), computers learn how to identify for themselves what’s a good match. Humans don’t write code to identify all the things that make up what looks like a cat. They write code designed to help machines themselves learn what a cat is.

Until recently, Google’s algorithm has been largely about humans writing code designed to figure out what other humans think would be good answers to search queries. Links from one web page to another reflect a form of humans voting in favor of pages. Code is written to count and weight those links in a way that seems useful. The use of text on a page, how often and where, is another thing that can reflect quality as perceived by humans. Again, code is written to analyze this.

To greatly simplify, it’s like teaching the search engine to paint by numbers, rather than teaching it how to be a great artist on its own.

Code is written to determine the authority of a site, to help understand connections between words and for other factors. But core to all of it are humans trying to understand other humans, not actually teaching machines to understand humans. To greatly simplify, it’s like teaching the search engine to paint by numbers, rather than teaching it how to be a great artist on its own.

I hesitate to go with that analogy, because it suggests that the Google search engine of today isn’t very smart. It is, and many brilliant people have been involved in turning it into a dependable, amazing resource that’s used by millions each day. But a machine learning Google potentially could be smarter. Possibly, it could be cheaper to run, both from an engineering standpoint and the constant maintenance of keeping the human code up-to-date. Most important, it perhaps could be even more adaptable to changes that might come.

The Machine Learning Evolution

With Giannandrea taking over, there are many who will take that as a sign that the machine learning revolution for search is now the future. It’s both a shift in leadership and a shift in where the leaders have come from, in terms of tackling the search challenge.

That’s probably a fair assessment, too. Machine learning has already grown much within Google and is clearly set to continue. However, it’s not likely to be an overnight revolution, when it comes to Google search. Instead, it’s more likely to be the tired but true “evolution, not revolution” unfolding that we’ll see.

For all the importance Google has attached to RankBrain, we’ve actually seen few details that demonstrate how it really works. Google’s literally only given two or three actual examples. It talks about the RankBrain changes in broad generalities, to the degree that at times, it can feel like it’s more a PR exercise than substantial ranking change.

In particular, from what little has been revealed about RankBrain, it seems far more about better understanding what someone enters into a search box and translating that into another similar search behind the scenes that understanding what pages should rank best for a particular query.

For instance, one of the few examples Google has given for RankBrain improving search was for a query on “What’s the title of the consumer at the highest level of a food chain.” RankBrain, it seems, is very good at understanding that search is effectively the same as a search for “top level of the food chain.” As a result, again as best can be told, behind the scenes, RankBrain causes Google to retrieve answers for that broader and more common search.

That is far, far different from RankBrain itself actually combing through the billions of pages within Google’s collection and somehow knowing magically through machine learning which pages are best. Indeed, that would be an incredible accomplishment.

Knowing what’s a picture of a cat is largely an objective, factual thing. Many people will agree on what’s a cat. Knowing what’s the best web page for a particular search has been always a largely subjective activity. People can disagree. That’s why Google gives you 10 results, not one.

Over time, RankBrain might be able to handle processing more and more of the various signals that are currently analyzed through hand-written code to improve the Google algorithm. Already, according to Google, it’s supposedly doing some of this. But it seems unlikely that overnight, the machines will take over.

Expect that Google will continue to grow smarter. Expect that machine learning will continue to be integrated into search in all the ways that make sense. Expect that all of this will continue to keep Google on top of the heap as a search giant. But don’t expect that overnight, all your search results will change.

Budweiser Super Bowl Campaign Takes New Direction With PSA Combating Drunk Driving

Budweiser image

Last year, Budweiser won the online Super Bowl game with its “Lost Dog” spot, generating more than seven million views and 300,000 social actions before the New England Patriots and Seattle Seahawks ever took the field.

For its Super Bowl 50 campaign, the brand is taking a new direction with an ad aimed at combating drunk driving. A representative for Budweiser said the brand’s “Simply Put” spot starring actress Helen Mirren addresses the issue of drunk driving in a “… straightforward, unorthodox tone that no brand or PSA has ever used before.”

In the ad, Mirren eloquently explains how “… the collective ‘we’ are dumbfounded that people still drive drunk.”

The ad ends with the hashtag #GiveADamn, and according to a report from Adweek, Budweiser has partnered with Twitter to create a branded emoji and plans on donating up to $1 million to safe ride programs, giving one dollar every time the hashtag is tweeted.

Budweiser’s “Simply Put”

Adweek reports that Budweiser’s second Super Bowl ad, titled “Not Backing Down,” will feature the brand’s famous Clydesdale horses but will not be released before the game.

Check out Marketing Land’s full list of Super Bowl 50 advertisers and their campaigns at: Super Bowl 50 Advertisers: These Brands Are Ready To Play The Commercial Game.

How Mobile Is Reinvigorating Out-Of-Home Advertising

times square new york billboard advertising - Shutterstock used under license

In many ways billboards are in the same boat as other traditional media. They’re “static” and ROI is challenging to measure. Yet, ironically, mobile is helping give out-of-home (OOH) new life.

For example, location analytics company Placed has introduced what it calls “Out-Of-Home Attribution.” The idea is to connect OOH exposure to store visits. Place does that with a large panel of opt-in smartphone users who agree to share location in exchange for incentives.

The principle is the same as connecting mobile or PC ad exposures to store visits. Mobile marketing platform xAd also works with OOH and provides audience and attribution data.

Rather than showing simple surrounding foot or auto traffic near a billboard or OOH site, Placed is also promoting what might be called “OOH viewability”:

Placed is introducing a patent pending approach to viewability that goes beyond proximity and takes into account angle, distance, and direction. The ability to not only measure proximity, but viewability, combined with the digital standard for ad to in-store, makes OOH on par with digital in terms of measurement and attribution.

Placed OOHSource: Placed

Placed announced launch partners that include Rapport, Horizon, Posterscope, Kinetic, Clear Channel Outdoor and National CineMedia (NCM).

This announcement is part of a larger story: connecting media exposures (PC, traditional, mobile) to real-world consumer actions: store visits and sales. This is a major 2016 trend.

Clicks and impressions will have far less value going forward and business outcomes and actual consumer behavior will become the new currency to judge and optimize digital (or traditional) media performance.

Live 360-Degree Video Would Attract Attention, But Would It Help Marketers?

360-degree video

Perhaps you’re still trying to wrap your head around 360-degree recorded video, where you click to play and then navigate inside the window:

If you are, get ready for the next step. BuzzFeed News reports that YouTube is now working on the development of live 360-degree video.

It cited unnamed “multiple sources” who contend the Google-owned video platform has been talking to camera makers about enabling such tech, although it’s not yet clear when such a capability might emerge.

One of the biggest technical challenges of live 360-degree video is the need for multiple-camera, synced videos to be stitched together perfectly in real time, instead of during uploading or later. This assumes that the cameras are all the same, or at least all conform to the exact same specs. YouTube has declined to comment on the report.

Live 360-degree video would certainly have a “wow” factor. But would it do anything for marketers and advertisers?

Forrester analyst Jim Nail is bearish on the possibilities.

“Like virtual reality,” he told me via email, 360-degree video “is a technology in search of a problem.”

“Yes, there are some limited applications where they make sense,” he said, like video games and sports. “But there is no overarching, compelling benefit that will make this a defining technology for consumers, or marketers.”

In fact, he felt comfortable dropping live 360-degree video into the same bin as — gasp! – such has-been revolutionary tech as 3D TV and The Segway.

The much-hyped 3D TV, he pointed out, is now “nowhere,” having interfered “with the consumer viewing experience [more] than it did enhance it.” And the Segway “now is a convenience for mall cops and a novelty for tourists.”

But Brett Sappington, director of research at research firm Parks Associates, is more sanguine.

“Advertising is all about attracting attention,” he pointed out, and live 360-view content is certainly attention-grabbing.

He noted that live 360-degree promotions of some kinds of products or services –- think vacations, auto test drives, destinations, or events — could “provide a level of immersion that is pretty compelling.”

But the format’s strength could play against those marketers who want to place an actual ad, Sappington suggested.

“With a typical video ad, all of the action is within the user’s field of vision,” he said. “In a 360 environment, the director will need to capture the user’s attention in order to communicate branding or a call-to-action.”

And if it’s too subtly placed in the environment, the consumer may miss the message. Plus live events have a way of being unpredictable.

But there’s also the possibility that users find live-360 so intriguing that they eagerly explore it, thus presenting extraordinary opportunities for discovering content and messaging. And linked live 360-degree video environments — where you click on part of an image inside the bubble and go to another one — are undoubtedly on the drawing board, setting up ways to thoroughly navigate remote, live events.

Live 360-degree video would add to Google’s growing portfolio of beyond-plain video. In June, its Google Cardboard viewer added support for head movement-navigation inside a 360-degree video. And, last November, Google added depth and perspective.

A CMO’s View: Nestlé Waters CMO Aims To Connect Web, Mobile & Brick-&-Mortar

nestle waters
After joining Nestlé in 2010, Antonio Sciuto led the brand’s digital transformation journey in 2012 as its Global Head of E-commerce. He now serves as the CMO and e-business leader for Nestlé Waters North America, driving multiple areas of the business.

“I oversee the Consumer Acceleration Team that is focused on five functional areas: Innovation, Consumer Insight, Media & Communication, Strategy and Business Development and E-business,” says Sciuto.

“The eBusiness is a newly created unit to manage end-to-end the online space with five teams with complementary roles: Digital & Social Media, Search and Customer acquisition, Consumer Journey, eCommerce at eRetailers and eCommerce Direct to Consumer.”

Sciuto’s eBusiness team supports 15 brands across four product categories, including Nestlé’s Still and Sparkling waters, Fruit beverages (with San Pellegrino Fruit Beverage), and Tea.

A graduate of Bocconi University in Milan, Sciuto began his career at Proctor & Gamble where he spent nine years in marketing and sales roles.

Today, the Nestlé Waters CMO talks to Marketing Land about the role social and digital platforms play within his brand’s customer journey.

Get To Know:

Antonio Sciuto

CMO & eBusiness Leader @ Nestlé Waters

Takeaways:

1. Relentlessly focus on the consumer journey by managing digital operations end-to-end by integrating digital, social media and eCommerce into an eBusiness organization unit.

2. Accelerate a shift to digital media vs. traditional media in accordance with the opportunity of each brand’s consumer targets media consumption.

3. Adopt a ‘learning by doing’ approach.

4. Accelerate the speed to market and not worry too much about perfection, but rather, place emphasis on speed.

Amy Gesenhues: How does Nestlé Waters define the customer journey?

Antonio Sciuto: Today people expect a seamless experience from brands across all touch-points, online and offline. This approach transcends multi-channel retailing, evolving into a consumer journey that aims to connect the web, mobile, and brick-and-mortar channels into a personalized experience.

The starting point to win in the consumer journey will always be to develop a deep understanding of the consumer while complementing more deliberate traditional market research with the use of more frequent, real-time social media listening and analysis.

Amy Gesenhues: How do you use social to reach your audience and, in turn, create loyal customers?

Antonio Sciuto: At Nestlé Waters North America, we listen our consumers on social platforms to understand: conversation topics, share of conversation by social platform, tone, consumer sentiment, roles and consumer engagement rules by media touch-point.

This understanding is enabling us to define the right opportunities to engage consumers with content and the right calls to action by online and offline touch-points. Our whole consumer journey is managed by leveraging a full fledge marketing cloud solutions, powered by Salesforce.com, that allow us to listen, analyze, and engage consumer by automating cosumer interactions.

Our mission is to build communities around our brands and content based on the real needs of our audience, offering them a truly personalized omni-channel experience to deepen their engagement with our brands. Success to be measured in market share and loyalty to our brands.

Amy Gesenhues: How many social channels does Nestlé Waters own?

Antonio Sciuto: The answer is different depending on the brand. Channels are selected for each brand based on the brand’s target consumer and that consumer’s media consumption on a particular channel.

Of NWNA’s 15 brands, all have an Owned presence on Facebook and Twitter, with most also on Instagram. Presence on Pinterest, for example, is limited to certain brands.

We have several millions of fan/followers across our brand portfolio, but we don’t consider it a key indicator of success, especially in the US market. While we look at Engagement metrics, social media is playing a critical role as a Reach channel based on Paid media with advanced targeting techniques. This is consistent with the direction from the Platforms themselves.

Amy Gesenhues: How big of a role does social play within Nestlé Waters’ customer journey?

Antonio Sciuto: The relevance of Social in the consumer journey is constantly increasing, not only for social listening opportunities, but most importantly for the critical role of Social in the media mix as the main media channel to establish a deeper relation with our consumers.

Amy Gesenhues: Where do you see the biggest gains on social?

Antonio Sciuto: To capture the main gains from Social, it’s helpful to distinguish Facebook from all other social platforms.

Focusing on Facebook, the main gains are related to the platform’s ability to target our audience and the richness of data that we can capture from consumer interactions on Facebook, to continuously improve our consumer understanding and level of personalization along the consumer journey.

Amy Gesenhues: Can you share an example of a recent social campaign that is performing beyond your expectations?

Antonio Sciuto: I personally love the San Pellegrino Tastemade campaign that went live in December and currently exceeding our reach and viewership goals.

These programs (one for S. Pellegrino, and one for San Pellegrino Fruit Beverage) are excellent examples of how NWNA is embracing and innovating with new forms of content and distribution channels. In this case, we partnered with Tastemade: a leading content provider and video network where Tastemakers come together to discover and share recipe and food and beverages experiences.

It is also the very first brand partnership to come from Deep Focus’ new DFX model. By partnering with an established channel with this consumer relevance, we are able to reach our targeted consumer where she/he already looks-to for content, integrating our brand in meaningful, organic ways.

S. Pellegrino “Heritage” Video Campaign

San Pellegrino Fruit Beverage “Live! Eat! Sicily!” Video Campaign

These programs occur early in the Consumer Journey process, helping to build brand Consideration. Based on consumers’ behavior we are mapping and reaching consumers with several automated journeys to deepen the relation with the brands exploiting the foodie dimension.

Amy Gesenhues: What social analytics do you use to gauge the success of your brand’s customer journey?

Antonio Sciuto: We measure the success along the consumer journey based on consumer engagement rate, defined as conversion on the call to action across the different touch-points, as well as reach against our specific consumer targets.

On Social we look beyond the basic performance measures (Share of voice/conversation, and Sentiment), by measuring also our performance in managing detractors and influencers and consumer/customer acquisition.

Amy Gesenhues: As a CMO for a major consumer brand, what social marketing trends do you believe will have the biggest impact the customer journey in the coming year?

Antonio Sciuto: Predictive analytics and full fledge marketing cloud software platforms are now allowing to scale creation of compelling new content engineered by data, effectively enabling the personalized consumer experience.

In this new reality the challenge for marketers will be to not over-complicate marketing and focus on what really matters: our consumer audience and a seamless online experience to build engaged communities.

Over the next years, we’re likely to see also an acceleration of the integration of the online experience driven by the development of the Internet of things (IOT). The opportunity is to leverage these enriched touch-points to create new consumer experience.

Amy Gesenhues: How is Nestlé taking advantage of these opportunities?

Antonio Sciuto: At Nestlé Waters, for example, we developed a digitally connected cooler with demographic recognition, iBeacon, and touch screen to enable a personalized consumer experience integrating online and offline leveraging different content based on consumer target and consumption pattern during the day.

In this arena, it will be of particular interest to see the development of near-field communication (NFC): embedded chips in phones to exchange data on contact with objects that have NFC tags.

The price of these tags lowered already at 15 cents, so a large number of companies could build them into a larger number of devices, generating a massive expansion of new interactive experiences.

Client-Based Or Task-Based? Structuring Your Link Building Team

team-round-table-ss

For the past several years, I’ve been responsible for overseeing the work of link teams large, medium and small. I’ve experimented with both client-based and task-based assignments and am currently managing a very small group that utilizes both client-based and task-based projects.

That system works for us right now. It might not if we grew again, but I’m content with the way we’re all working together. I can see everything that my team does, from the sites they are thinking about contacting to the full negotiation emails, and I like being able to personally sign off on everything that goes out our door.

Today, I’d like to talk about the major pros and cons of structuring link-building teams based on clients versus tasks, then discuss some pointers to help you decide which structure might work best for your team.

Client-Based Link Work

Client-based work is exactly what it sounds like: team members mainly work on link development work for one client. They may be responsible for multiple clients, but they’re still doing it all for these clients — from discovering new linking partners to negotiating link placements.

In terms of equality, it’s probably the most equal way of working for link builders, as no one gets stuck with the less fun bits of the process.

[Read the full article on Search Engine Land.]

Get Your Priorities Straight: Structuring Google Shopping Campaigns

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I’m a big fan of Google Shopping. As a user, it provides an easy-to-use platform for comparing products and prices at a glance. Instead of clicking through to eight different websites to find the item I want at the right price, I could make my choice before I even leave the search results page.

Shopping campaigns are invaluable for any e-commerce retailer. At my employer (Periscopix, a Merkle Company), we consistently see them outperform generic search in terms of revenue and cost of sales.

Shopping campaigns have taken many shapes over the years, as Google has responded to demand and made improvements. Many of you may remember Product Listing Ad (PLA) campaigns, Shopping’s previous incarnation.

While creating a campaign structure based on your feed was possible, it certainly wasn’t as simple and intuitive as it became when Shopping campaigns were launched in spring 2014. Also, a brand-new feature was the ability to use campaign priority settings in order to preferentially serve particular products over others, without the need to increase bids.

While at first, the more complex options at your disposal with Shopping seemed daunting in comparison to relatively simple PLAs, we soon found that they enabled us to create campaigns that reflected our clients’ needs, were easier to optimize and performed significantly better.

There are a variety of ways you could choose to structure your Shopping campaigns, but how do you know which one is right for you?

With our diverse range of retail clients, we’ve had the chance to try out dozens of different structures and analyze performance. Here, I’ve collected some of the best and hope to provide inspiration for anyone who’s struggling with deciding which structure is right for them.

[Read the full article on Search Engine Land.]

Why Content Marketers Should Tap Into The Power Of Niche Influencers

follow-leader
Content marketing and influencer marketing are a natural fit — influencers need valuable content to share with their audience, which is where your content comes in.

Many marketers looking to incorporate influencer outreach as part of a content promotion plan make the mistake of choosing influencers based on popularity alone. While getting your content in front of a large audience has value, it’s not necessarily the best approach if you’re trying to reach prospects further along the buyer’s journey.

If you want your content to achieve conversion-driven goals, getting your material shared and published by niche influencers with small but highly focused followings may be the best approach.

The Benefits Of Niche Influencers Versus Popular Influencers

When categorizing influencers, it’s helpful to think in terms of generalists versus subject matter experts, with niche influencers being the latter.

Niche influencers are not only typically experts on a specific topic but also more likely to be closer to their audience and more accessible than well-known influencers with huge followings.

As a brand, partnering with niche influencers offers the following:

• Trusted Experts. Since their focus is small, rather than broad, niche influencers are viewed as authorities on specific topics. By sharing your content or writing about your brand, the influencer transfers some of their audience’s trust to your brand.

• Accessibility. Compared to more popular influencers, niche influencers are relatively easy to access — they aren’t so famous that they’re out of reach. This makes it more likely that they have a close, authentic relationship with their audiences. It also makes it easier for marketers to build relationships with niche influencers.

• Educated Audiences. When your brand’s niche closely aligns with the influencer’s niche, the audience is already well-educated about the niche. This makes niche publishers a better choice for reaching target customers who are in the consideration stage of the buying cycle.

Although getting your content placed on a niche blog or site may yield less social sharing due to the smaller audience, it may achieve higher conversions, since the audience requires less education about your niche.

Do Niche Influencers Have The Greatest Influence?

Beyond the above benefits, new research suggests niche influencers may have significant influence over their audiences due to a unique social network phenomenon.

Fractl (my employer) collaborated with Moz to examine a pattern in social sharing called the “majority illusion,” which occurs when something appears more popular than it is due to highly connected individuals skewing a social network’s perception.

It’s hardly surprising that influential members of a group are trendsetters, but here’s what’s fascinating about this finding — when something appears popular, it can actually create the right conditions to make it popular.

From a marketing standpoint, this explains why it can take only a handful of the right influencers sharing content to make it go viral.

The researchers found the majority illusion is most likely to happen in social groups when highly connected members are linked to individuals who don’t have a lot of connections. These group dynamics are typically found in niche communities, which include a handful of influential members.

Under this assumption, an extremely popular influencer may be less influential than someone who is well-known within a close-knit niche community.

Create An Illusion Of Popularity: Several Influencers Talking About Your Brand At Once

Since becoming aware of the majority illusion, I’ve started to notice how frequently it happens within my own social communities. For example, I recently saw that a wardrobe tool called Capsules was being mentioned by a lot of the minimalist fashion blogs I follow.

Naturally, my marketing brain got the best of me, so rather than signing up for the product, I started analyzing the brand’s digital marketing strategy. (My fellow marketers can relate, right?)

According to Open Site Explorer, the wardrobe tool’s site received 37 backlinks within the last 60 days, and many of those links came from sites with a mid-to-low domain authority. In other words, these links were coming from niche influencers, not major fashion blogs.

open-site-explorer

While generating this number of links in such a short time span is impressive for a little-known brand, it’s not a huge amount of exposure for something I felt like I had seen everywhere.

This was probably majority illusion at work: I thought it was way more popular than it actually was, thanks to the right people talking about it at the same time.

My assumption is that a lot of people like me who follow minimalist fashion blogs also had the same “I’ve seen this everywhere” feeling, and I wouldn’t be surprised if that boost brought them a sizable uptick in new customers.

The point is, you don’t need A-list influencers to promote your content or product when a handful of niche influencers can get the job done.

The key to this approach is coordinating it so the influencers spread your content or message within the same time frame to increase the appearance of popularity.

Finding Niche Influencers

Once you’ve decided that you want to work with niche influencers to promote your content, you need to first identify those who will be the best match for your brand and your needs. BuzzSumo and hashtags are two of my favorite tools for identifying influencers.

BuzzSumo is one of the most useful tools for locating influencers, since its features give you multiple avenues for researching your niche keywords.

Use the “Most Shared” tab to search for your industry keywords and find publications writing about your niche topic. You’ll also discover influencers sharing stories about your niche topic.

capsule-wardrobe-content

Look for people who frequently write about your topic using the “Top Authors” tab. This will give you some names to consider as potential outreach targets. From there, you can check out which content these individuals have written to gauge if they have a strong focus on your niche and if their articles get a lot of engagement.

Searching on social media for hashtags related to your niche is also useful for uncovering niche influencers. For example, the #capsulewardobe hashtag on Instagram displays the top posts for that hashtag first, which is helpful for identifying influential accounts.

instagram-hashtag

As you evaluate influencers, consider the following:

  1. Is their brand closely aligned with your niche? The relevance to your niche should be obvious, with the influencer frequently discussing your niche and sharing content about it.
  2. Does their audience overlap with your target audience? Look at who shares and comments on their content and interacts with them on social media. Some influencers will make this easy for you and tell you who their audience is — check the “About” page on a site or blog for audience insights.
  3. Do they have an engaged audience? Pay less attention to the size of an influencer’s following, and instead, focus on how much their audience interacts with them. Blog comments, retweets and social mentions are all signs of an engaged audience.

Identifying niche influencers is just the start. Once you’ve reached out and sparked a desire to work together, you’ll need to nurture the relationship by consistently creating content that satisfies the tastes of the influencer’s audience.

Study what resonates most with their audience and ensure your content matches the formatting, tone and topics of their top-performing content.

It’s also good practice to involve influencers in the content creation process. Entrepreneur Neil Patel suggests asking influencers to help create your content or give feedback on how to make your content better.

Do you have other strategies for getting your material shared by influencers? Share them with us on Facebook, Twitter or our LinkedIn Group.